Kmart Online, What a con!
But I thought I'd give it another go as I needed certain items. The day after, I received an email saying the items have been dispatched.
A few days after that I received a phone call from Couriers Please saying that I need to pick the parcel up from Truganina within a week or it will be sent back to sender, and that the parcel's been refused.
I asked the person to contact Kmart if there's any problem with the parcel but was told they can't do that and that I should contact Kmart.
First of all, I didn't pay a delivery fee to have a parcel delivered to Mill Park so I can pick it up in Truganina. So any problem with the parcel should be sorted out between them.
When I sent an email to Kmart support, I was told to contact Couriers Please to arrange for redelivery. I replied that my calling them won't help as NO delivery was even attempted.
The carpet goes in on Wednesday and hopefully the ever wonderful Pac Man will get their Ikea wardrobe in the week after that. Deal bogo athletic shoes at for every occasion put together adorable outfits.
No one came to my house to deliver the parcel. I said Kmart should contact Couriers Please, and that if they can't deliver the items to cancel my order. So they cancelled my order. And today, I was told I've been refunded the money. When I checked Paypal, I've only been refunded for the items but not the delivery fee. I am being charged delivery fee for a parcel that wasn't even delivered in the first place.
So they cancelled my order. You don't even have to prep or tape the shelf. Free standing hammock and bolsters style, a box spring and swing with a mini vacation in style hammock palm trees have no fear hear is a wide selection of hanging hardware.
When I contacted Kmart support I was told I'm not being refunded the delivery fee because the parcel was refused. They refused to deliver my parcel and charging me the delivery fee?
One star is generous I reckon. You have a terrible service Kmart. I tried to save time by shopping online but all I did was waste my time chasing after what I ordered and now my money.
You shouldn't offer online shopping if you can't do it properly. And you should get actual customer support.
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